Japanese carmaker Isuzu is initiating moves meant to comprehensively support its expanding base of medium-and heavy-duty truck customers by opening a new service facility in Metro Manila.
Inaugurated last month, Isuzu Manila is a dedicated service shop that is specifically designed to accommodate Isuzu F-Series, C-Series and E-Series truck models. The introduction of the new facility is a proactive response by its local arm Isuzu Philippines Corporation (IPC) to present its clients the option of having their medium-and heavy-duty
truck models repaired and maintained at a dedicated service center. Previously, servicing of these types of trucks had to be conducted at clients’ respective premises.
The new dedicated service facility also keeps in stock an inventory of parts and components for Isuzu medium- and heavy-duty trucks, a move that would cut the possible downtime caused by delays in the delivery of required parts to customers. Other Isuzu dealerships only stock Preventive Maintenance Service (PMS) parts for these truck models.
The additional service facilities at Isuzu Manila include a comprehensive parts stock bay, as well as a new customer lounge.
IPC President Hajime Koso, said, “The Philippines’ robust economy presents both new opportunities and challenges for the business community, and the transport sector is not excluded from this position. With the opening of a new dedicated service center for large
commercial-use vehicles in Isuzu Manila, Isuzu Philippines Corporation is ensuring that companies involved in transporting goods and services have immediate and convenient access to highly qualified facilities, putting their respective businesses at an advantage.”
To date, Isuzu’s large commercial vehicles have seen tremendous growth figures in the first half of 2016. Deliveries of Isuzu heavy-duty Category V trucks led IPC’s model range for the same period by logging an unparalleled 833.3-percent spike. The record is aided by the increases achieved by Isuzu’s Category IV buses, which grew 25 percent, and Category IV trucks, which posted a 16.6-percent rise in sales. Combined, sales of IPC’s commercial
trucks and buses in the first six months of the year have totaled to 2,703 units, a 36.7-percent surge from the 1,977-unit tally for the same months in 2015.